SemanticForce Review Intelligence

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Description


SemanticForce is an omnichannel media monitoring, analytics and customer service platform

1. OMNICHANNEL HELPDESK

Engage across 50+ channels. Identify, prioritize, route and scale support with AI.

2. SOCIAL MEDIA LISTENING

Monitor social media conversations. Understand sentiment, intent and reasoning.

3. ADS INTELLIGENCE

Track and analyze the ads of your distributors and competitors.

4. REVIEWS ANALYTICS

Obtain comprehensive coverage and insight into product and location reviews.

5. MEDIA MONITORING

Get real-time access to the news from 100K+ sources in over 130 countries.

6. OMNICHANNEL BI

Discover trends, patterns and anomalies. Get AI-powered strategic insights.

7. MESSENGERS INTELLIGENCE

Gain valuable insights from messaging channels and stay compliant.

8. DIGITAL RISK PROTECTION

Spot malicious domains, bots and disinfo. Protect digital assets from impersonation.

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